News
The Dos and Don’ts of Delegation
There just isn’t enough time in the day for you to do everything on your list. You know you need to pass some things on. But how do you go about it? Know your strengths and your team. I hate to break it to you, but no one is good at everything. We can’t all be proficient presenters as well as accomplished accountants. There may be a task that you feel like you are waging war with that a colleague or employee has a particular knack for. Is it something they could take on? Establish responsibility. Ultimately, if a task is yours to delegate, it’s also yours to sign off on and take responsibility for. However, there are levels of delegation to consider. Do you want every decision to be run past you or to just give a quick review …
Creating an accountable organisaton
A basic definition of accountability is how an individual or organisation justifies their actions to others and takes responsibility for the outcomes. It sounds like a heavy, negative thing, but accountability builds trust and cooperation within the workplace and with clients. It can also help to stop an error in its tracks before it snowballs into something much bigger. We’ve boiled it down to a few basics to help set you off in the right direction. Be consistent – Don’t treat one employee, colleague or boss differently from others. Leave biases at the office door when you walk in. If you want people to be transparent, they have to know that they are on an equal footing with everyone else. Be open – Be ready to explain how you reached a decision. This helps others to understand the impact of …
